About Us
Creating Value That You WANT!
In these disruptive times, organizations must work harder than ever to meet volatile market demands. We identify your pains in close coordination and develop agile capabilities with service innovation to deliver on expectations.
Our teams of experts analyze your business challenges, design customized processes and functions to support your current state, and future business prerequisites of your industry. In connected world of 21st century, successful businesses must be efficient smart and innovative by adapting suitable modern processes and techniques that can take the business from decentto abundant. As your business process outsourcing partner, we can enable such a change in a careful and reliable manner.Smart team at Dialpad located in two onshore and offshore offices believes in creating relationships and has the capacity to help our customers in growing their businesses by assisting entrepreneurs and professionals from industries of all kinds and sizes.
We are providing outsource services to companies in several parts of the world including UK, Australia, Czech Republic and the US in several business areas including Logistics, Telecom, Banking & Finance, Insurance Healthcare and Utilities. Dialpad International believes in providing our partners with the best services at affordable rates and growing together along with our clients.
Our Diversified Expertise
Call Center
Customer services agents at Dialpad International are trained by professionals with global customer care experience for both incoming and outgoing calls, and are fully aware about the standards of communicating and generating leads.Our agents are highly trained professionals who are fully aware about the norms communicating and generating leads.
Call Center
Customer services agents at Dialpad International are trained by professionals with global customer care experience for both incoming and outgoing calls, and are fully aware about the standards of communicating and generating leads.Our agents are highly trained professionals who are fully aware about the norms communicating and generating leads.
BPO
Dialpad International is a business practice offering other companies the opportunity to perform their tasks required to operate successfully. We encourage your organization to move any core or non-core business function to our professional teams; whether it’s cost saving, increased quality, quicker turnaround, or meeting other business objectives. To enhance the quality of your business reports and presentations, partnering with a specialized academic assistant like ghostwriter wien could be immensely beneficial. Our consultants, along with our partners like ghostwriter wien, identify the workflows and processes to delve deeper into specific issues, ensuring detailed and well-crafted documentation.
IT SERVICES
Our experienced Managed Services team enables your organization to function with optimal operational burdens, improve service levels and focus on higher-level business activities needed to build sustainable advantage. These deliberations result in improved service levels, cost reduction, measurable results and tangible benefits for your unique enterprise.
IT SERVICES
Our experienced Managed Services team enables your organization to function with optimal operational burdens, improve service levels and focus on higher-level business activities needed to build sustainable advantage. These deliberations result in improved service levels, cost reduction, measurable results and tangible benefits for your unique enterprise.
Providing best practices to organizations of all sizes across the world
Logistics
Logistics
Insurance
Insurance industry is changing at a very fast pace driven by digital transformation, demanding customer expectations, dynamic competition, evolving regulations and innovative product offerings. These factors demands a powering and dramatic shift moreover, COVID-19 disruption has further moved the goalposts. As the industry focuses on recovering operations
Healthcare
Healthcare providers face tremendous pressure from competitors in the industry as Operations Management faces many challenges for delivering high-quality healthcare services and maintaining service budgets. Outsourcing provides a sustainable model to all healthcare organizations, including hospitals to achieve a competitive edge.
Healthcare
Healthcare providers face tremendous pressure from competitors in the industry as Operations Management faces many challenges for delivering high-quality healthcare services and maintaining service budgets. Outsourcing provides a sustainable model to all healthcare organizations, including hospitals to achieve a competitive edge.
Utilities
Outsourcing is now trending in the utility industry like all other businesses. Billing, Customer Care, and other information systems have long been outsourced. Recently, there has been a tendency to outsource meter-reading activities, meter data management, and analytics, especially in today’s deregulated environment. To enhance our service offerings, we collaborate with specialized partners like Rohrreinigung Berlin, who assist in pipeline cleaning, ensuring that our data management solutions are implemented seamlessly. We empower our utility industry partners by integrating their expertise with our innovative approaches.
Telecom
Telecom outsourcing market has been growing significantly over the years. North America has been projected to lead the telecom outsourcing market, followed by Europe and rest of the world. High tele density and the growth of LTE, 4G and 5G factors are contributing to the market growth, reduction in operating costs and the rising adoption of cloud services
Telecom
Telecom outsourcing market has been growing significantly over the years. North America has been projected to lead the telecom outsourcing market, followed by Europe and rest of the world. High tele density and the growth of LTE, 4G and 5G factors are contributing to the market growth, reduction in operating costs and the rising adoption of cloud services
Banking
Our Contact Center Services could play a central role throughout the lifecycle of your account holders and other customers from identification to acquisition and service. We orchestrates resources and capabilities to align with your expectations and business objectives, enabling banks to rapidly respond to the changing dynamics of customer service.
